Letter: Update to my rant against Comcast last November

As a nine-year Coastsider, I have suffered with Comcast long enough.

The final straw? Not the loss of video—as well as sporadic audio—during the fourth quarter of the NFL Packers/Giants championship game. That is merely typical of Comcast’s shoddy service.  The final straw was when an El Granada friend called Comcast to complain during the outage and was told, "There are no outages in your area". That did it for me. Not only does Comcast offer poor service, they also lie about it!

I have installed a ‘dish’. The local channels are all crystal clear. So far, so good.