Thank you, Coastsiders, for helping us cover the outage

Yesterday’s coverage of the Coastside’s communications disruption would have been impossible without the contributions of the community.

Coincidentally, I spent Saturday night in Palo Alto.  When I woke in my hotel room, I had no idea what was happening on the Coastside. When I checked my mail in the morning, I found a posting from a reader about the outage and was able to get a story online by 10:00am.  I was able to supplement this by talking to the Sheriff’s Office. Another reader talked to the AT&T crew on the scene and emailed us photos from a Starbucks on the Bayside.  Other readers contributed important information about what services were disrupted and how they were affected.  We updated the story continuously until about 10:00pm.  Until Sunday evening, the only public information about the outage, besides a 9:00am story (projecting a 10:00am restoration of service) from Bay Cities News on KCBS.com, was the ongoing story on Coastsider.

The credit for that goes not to Coastsider, but to the community.  Without your attention and assistance, we couldn’t have done it.